by Jen Wothe | Jan 4, 2024 | Uncategorized
Insurance brokers – like other business service providers – rely heavily on client satisfaction and service quality to retain key accounts and differentiate from the competition. As such, NPS can be a leading indicator of revenue retention, growth, and brand...
by Jen Wothe | Jan 4, 2024 | Uncategorized
In a hard insurance market, price is no longer the key differentiator when it comes to purchasing insurance coverage. Instead, brokers, insurance software developers, risk managers and carriers all have to find another way to claim a competitive advantage in this...
by Jen Wothe | Jan 4, 2024 | Uncategorized
In hard markets like we’re in today, insurance premiums can rise regardless of a company’s safety record or financial strength. That’s why many businesses are seeking out alternative markets (or alternative risk) that don’t ride the waves of the commodity market like...
by Jen Wothe | Jan 4, 2024 | Uncategorized
By Staci Canny, senior content marketing specialist at HAI Group and IMCA committee member Interested in learning about insuring multifamily affordable housing? Whether you’re an agent looking to specialize in a new niche or you’re just getting started in the...
by Jen Wothe | Jan 4, 2024 | Uncategorized
IMCA Award Recipient Demonstrates Marketing Leadership – Reprinted from Rough Notes Magazine with Permission By Peter van Aatrijk Jennifer Edwards, 27, brand and community program manager with Argo Group’s San Antonio office, was honored recently as the 2020...